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Privacy Policy

Privacy policy
Henderson Brown Recruitment Ltd is registered with the Information Commissioner’s Office. Please be sure to read this Privacy Policy carefully before agreeing to the use of your data.

Summary
Henderson Brown Recruitment aims to provide complete clarity to both candidates and clients when processing personal or special categories of data. This summary provides a comprehensive look at how Henderson Brown Recruitment obtains, store and utilise your data for the purposes of providing recruitment and value-added career development services.

By using our www.hendbrown.com (our website), you agree to the collection, use and transfer of the information you provide to us in accordance with the terms and conditions set within this Privacy Policy.

All activity on www.hendbrown.com (our website) is logged and monitored to help keep personal information secure and to ensure that Henderson Brown Recruitment complies with its obligations under the Data Protection Act 1998 (the DPA) and the General Data Protection Regulation (the GDPR) from 25th May 2018.

The Henderson Brown Recruitment website uses cookies and user location in order to track activity whilst on the site, it also uses these tools to provide enhanced features and improved user experience. In order to fully utilise these features, visitors to the site will need to have cookies enabled and approve the use of their location.

Changes to the Privacy Policy
We may change our Privacy policy from time to time. If and when changes are made, we will include a brief description on this page.

Deemed Reasonable Data Use
• If we collect your information for a specific purpose, we will use it only for that purpose or for any other purpose that you have consented to in advance.
• We will be transparent in our dealings with you collecting and using your information only where we have lawful or legitimate business reasons to do so
• We will always be clear on how we collect and use your information and we will not ask for more information than we need for the purpose
• We will update our records when you tell us that your details have changed, and we will also review your personal information to ensure we don’t keep it for longer than is necessary
• If you ask us to delete your information we will do so unless there is a lawful requirement which prevents us from doing so. If we cannot delete your data, we will advise you of this and provide you an opportunity to request reconsideration of that decision.
• Where we delete your personal data, we will ensure it is securely disposed of at the end of the appropriate retention period
• We will observe your rights under applicable privacy and data protection laws and will ensure that queries relating to privacy issues are dealt with promptly and transparently
• We will train our staff on their privacy obligations and ensure that we have appropriate security measures to protect your information regardless of where it is held

What Information do we hold about you? And how we will use it?
We will collect personal and other data about you to allow us to provide our services to you. Personal data; such as your name, address and other contact details and other data; such that is contained in your CV and registration will be collected, stored, processed, used and disclosed by us so we can provide our recruitment and related services to you and this includes:

• Your registered details to visit and use our website
• To keep you updated on matters related to the employment market generally
• To assess your suitability for vacancies where we believe you hold relevant skills and experience to be considered for a current vacancy
• Where you agree, to send your and CV to a client in response to a vacancy
• To enable you to use our website to submit your CV, apply online for jobs or to subscribe to our alerts that your skills and experience are relevant to
• To help us to improve our customer services and to enhance your career development
• So we can respond to your questions and enquiries
• To third parties where we have retained them to provide services that we, you or our client have requested, this may include such things as seeking references, confirming qualifications or using criminal reference checking services and to verify third party details you may have provided to us
• To interact with regulatory or law enforcement agencies where we believe that we are required by law to disclose it in connection with the detection of crime, the collection of taxes or duties, in order to comply with any applicable law or order of a court of competent jurisdiction, or in connection with legal proceedings
• To carry out our obligations arising from any contracts entered into between us
• From time to time we may seek your consent to process, use or disclose your information for any other purpose not listed above.

How long we retain information about you?
We are required by law to hold your information for as long as is necessary to comply with our statutory and contractual obligations and in accordance with our legitimate interests as a data controller.

Information around your individual data rights can be found below.

What Information do we receive from other sources?
• If you are a Registered OR Placed candidate, we may receive personal data about you from your previous employer(s) and this may include your contact details, date of birth, gender, employment details, health details, or financial information.
• We also work closely with a number of third parties, including sub-contractors, credit checking companies, analytics providers, software providers or payroll providers, and regulatory authorities or government departments, and may receive information about you from them.
• As a part of the above, if you are a member of a third-party employment platform OR Job Board, we have the opportunity to access personal data about you as part of a contractual agreement with that third party. By submitting your data to that third party you will have agreed to their privacy and use policies. We do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
• We may use and combine any of the information we receive or collect from you for any of our legitimate business purposes.
• We will retain and process your personal information for as long as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

Passing on information about you to third parties
To operate effectively as a business, we may need to pass your information on to selected and trusted third parties. The third parties we may share information with are:

• Our clients for the purposes of providing our recruitment services
• Government bodies, departments or other third parties for research and statistical purposes
• Third-party processors
• Any third party where you have given your consent
• Any third party to whom we may need to disclose personal information in order to comply with our legal, regulatory and statutory obligations. This may be as part of a legal process or to investigate, prevent, or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the physical safety, property or rights of any person.
• Job Application(s) and CV(s) received from you in response to vacancies we advertise on a third-party site or ‘job board’ are transmitted and stored by our third-party gateway service provider.
• All data received through our third-party processor will also be stored within their system for a maximum period of 4 years for the purpose of visibility and subsequent CV job matching by Henderson Brown Recruitment.
• All data stored by the third-party processor is subject to the same rights of access or deletion as data stored by Henderson Brown Recruitment.
• We will always ensure that any party to whom we disclose information for processing purposes has adequate security measures in place and we will also require them to comply with privacy principles as part of any contract with them.

Security and safe storage of your personal information
Once we’ve received your information we will use appropriate procedures and security features to try to prevent unauthorised access.

Although we endeavour to protect your personal data at all times we can’t guarantee the security of data transmitted over the internet. Any transmission of data is at your own risk.

Information supplied by you to us, or that we collect about you, may be transferred and stored by us or our third-party suppliers, contractors for the purpose of providing services to you outside the European Economic Area. Where this occurs we use the model clauses as issued by the European Commission or other appropriate safeguards where applicable. By submitting personal data, you agree to this transfer, storing or processing.

We may monitor the use and content of emails, calls and secure messages sent from and received by us so that we can identify and take legal action against the unlawful or improper use of our systems. The main examples of unlawful or improper use are attempting to impersonate Henderson Brown Recruitment, the transmission of computer viruses and attempts to prevent this website or its services from working

Marketing Communication
You are able to change your preferences relating to marketing communications from Henderson Brown at any time, these communication types are as follows:
Employment/ Available Jobs via Email Contact
Telephone Contact
SMS Contact

Data Request(s)

You may make a request to access the personally identifiable information that is held by us in our database. To do this you can email your request to hendbrown@hendbrown.com. You will then be sent our data request policy. Multiple requests may result in a reasonable administration charges being applied.

In certain circumstances, you may also have the right to:

Request restriction of processing of such information
Object to the processing of such information
Request a copy of such information in a portable format
If you have concerns or questions about the way we handle your personal data you can contact us via hendbrown@hendbrown.com or visit the ICO to raise your concerns or complaint.

Freedom of information
To make a request for information under the Freedom of Information Act please email your request to hendbrown@hendbrown.com or by mail to:

Data Request
Henderson Brown Recruitment Ltd. Number Ten The Forum, Minerva Business Park. Peterborough. PE2 6FT.

Comments and questions
You can send any queries and comments about this Privacy policy by email to hendbrown@hendbrown.com or by mail to Privacy, Henderson Brown Recruitment Ltd. Number Ten The Forum, Minerva Business Park. Peterborough. PE2 6FT.

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